[T-800]

Hi yes I can't do any mods whist car is under warranty as still has engine noise, it's going in again for a week today hopefully will get it sorted out but another £60 for diagnosis check


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£60 diagnosis check ?!!!

You shouldn't have to pay that if it's still in warranty......

Get onto the MD of Audi uk and send him an email outlining your issues and the fact that you are not getting any joy.



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[David8]

The car didn't come from Audi I just took out extended warranty but I'm going to say that I've already paid for the first check which they haven't yet sorted out so if I don't get anywhere this time then are do what you suggested thanks t 800 !

[T-800]

Here's his email

Andre.Konsbruck@Audi.co.uk


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[dbm]

A diagnostic charge when you have an extended warranty is normal, in my experience. And £60 is less than I was charged, it might be a function of how long the diagnostic will take in each case.

If there is a problem covered by the warranty then you can usually reclaim the diagnostic charge via the warranty claim.

[David8]

Ok car has gone in again to Audi they didn't charge me another £60 for diagnosis so that was nice ! they checked it out, came back with sound is just charateristic of the RS3 which I wasn't buying so after going down there and going on test drive with a technician they have understood what the sound is that I'm concerned about and it can only be the timing chain and they agreed ! So Car is going in on 1st if Feb For timing chain and tensioners replacement so new fly wheel and now new timing chain so far and now something knocking on front drivers side strut and after Audi rebalanced wheels and re aligned the geometry I'm still getting vibration and steering wobble between 76 and 86 mph any ideas anyone ???

[Rs3owner]

Ok car has gone in again to Audi they didn't charge me another £60 for diagnosis so that was nice ! they checked it out, came back with sound is just charateristic of the RS3 which I wasn't buying so after going down there and going on test drive with a technician they have understood what the sound is that I'm concerned about and it can only be the timing chain and they agreed ! So Car is going in on 1st if Feb For timing chain and tensioners replacement so new fly wheel and now new timing chain so far and now something knocking on front drivers side strut and after Audi rebalanced wheels and re aligned the geometry I'm still getting vibration and steering wobble between 76 and 86 mph any ideas anyone ???

How long have you had it ?

[David8]

2 and a half months !


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[0120raptor]

David8

You have my deepest sympathy.My chain took 9 weeks.

[Rs3owner]

2 and a half months !


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you story is very similar to mine , I have just rejected my car due to all the issues.

[David8]

Sadly To be honest if I could do the same I would, not sure if I could do that as bought from second hand car dealer with 3 months warranty, how do you go about rejecting your car ? I didn't know you could have that option ?


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[David8]

Thanks raptor I know you had a nightmare with yours could you tell me apart from the cringing sound, after yours was sorted out did it improve anything else or was it just the sound that disappeared, did it become a smoother drive ?


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[0120raptor]

David8 

My car was transformed afterwards.Much much quieter at all revs and it now has a real good raspy exhaust note especially at 2000rpm.I think Bolton is the only Audi place to have replaced a chain so far.Have faith stick with it.

[Rs3owner]

Sadly To be honest if I could do the same I would, not sure if I could do that as bought from second hand car dealer with 3 months warranty, how do you go about rejecting your car ? I didn't know you could have that option ?


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standard sales of good act , i dont want to miss lead you but i would give citizens advice a call if thats an option you want to look at and explain your situation.

[David8]

Ok well are see what mines like after chain replaced in a couple of weeks hopefully will be the same as yours I just need to find out what this knocking on my steering is keep thinking it could possible be lower arms and bushes but I'm not sure if that would sound and feel like something lose on steering is coming from drivers side front


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[David8]

hi finally Audi are replacing both chains and all parts chain related ! 😀

[0120raptor]

David8

What`s your mileage? Mine was 29K when it needed the chains etc. 

[David8]

It's on 27000 so about the same !

[0120raptor]

David8

Any news on your chains?

[David8]

Hi raps ! Parts came in yesterday they started work on it today but called today to say they found another damaged part that needs to be ordered I didn't get that much info back apart from it was somewhere in the engine and it's a small sieve type filter? That is now on back order from Germany could be another 10 days yet but hopefully will be in early next week, it's a pain as I have mods lined up and is putting a hold on them at the moment but rather they took there time and get it right, I've Spent more time with the girl in the service dept at Audi than I did with the ex wife !!

[45bvtc]

 I've Spent more time with the girl in the service dept at Audi than I did with the ex wife !!

 

Go David, enjoy it while you still can...