Just thought I'd give some feedback on my visit to the above dealership yesterday
It was the first service on my RS3 having covered a whopping 3750 miles!
I also took the opportunity to have a front and rear Audi dashcam fitted.
I knew I'd be there a while so spent the day exploring the town. I received regular updates and also video footage and felt like they actually cared.
The only annoying thing was that they spotted a leak from the windscreen washer sytem so it needs to go back for some warranty work.
I was also suprised that the rear tyres were down to 3mm on the edges and the fronts 4mm. Centres were 6mm.
Must be driving harder than I thought or perhaps the OE pirelli's aren't great
Anyway highly recommend this dealership
Hope this helps