After my slaughtering of their Sales team, I have nothing but praise as previously stated for Tyneside Audi Service. They have been very helpful with my on-going brake concerns and on Monday took my car off me to see what could be done having had the 476i brake upgrade and then rebedded in twice since in the last couple of months with no effect.
I was given an A5 Sportback 2.0 TDi just to make my RS3 feel even more special, they kept me informed throughout the process, kicked Audi CS into shape and yesterday afternoon I picked my car up again with a brand new set of front discs and pads and was shown on pick up the photos they were sending to Audi for all the work to be covered under warranty. Minor downside is they gave me an advisory on the rear tyres being the wrong size but they are instructed to do that now to cover themselves.
In all a pleasant experience to add to what I have had from them before for warranty and servicing work.