Posted 04 August 2017 - 09:40 PM
I'm fairly interested in a FL RS3 with no trade-in & finance not essential. Never owned an Audi before. Been to two dealers today.
The first was going to give me a quick run in a second-hand RS3 until HE asked about the discount to get the deal done. When I told him what I wanted he scurried off to his manager and came back to say not a penny was available. This was not totally unexpected but then no offer of the test drive as he obviously thought that was the end of it. Told me I should try elsewhere as he knew discounts were available.
The next was Perth Audi. I arrived, to be met at the door by an overconfident lad that must be on BMW's payroll. Apparently he is not going to have a new RS3 available "for at least a year". I asked the question twice as I couldn't believe what I was hearing. I was offered a new TTRS as an alternative. No asking for details, no interest in the spec of the car I want, just no interest in general. Is this what I can expect when I'm considering spending circa £53k?
Posted 04 August 2017 - 09:47 PM
Posted 05 August 2017 - 08:59 AM
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Posted 05 August 2017 - 09:56 AM
I wouldn't say your experience is entirely typical of the Audi sales process. Normally they treat you quite well until you've actually parted with your cash then proceed to treat you like a complete cnt.
LOL, obviously they are making a living too easily. I'm not that worried about aftersales as all of my servicing will be done by an independent.
Posted 05 August 2017 - 10:41 AM
Try Glasgow Audi, you could wander about that place for years before being looked after. Then you'd have to convince them to sell you a car of course. Avoid!. That said, try Aylesbury Audi ask for Raheel. He sold me a Q3 recently. Yup, distance is no object.
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Many thanks. Glasgow Audi is part of the Lookers Group so they will have the same policies as Ayr, Edinburgh, Hamilton & Stirling. Like you, I have no problem in going south. It would just have been more convenient to find one in the north.
Posted 05 August 2017 - 11:01 AM
Edited by Comfortably Numb, 05 August 2017 - 12:23 PM.
Posted 01 September 2017 - 02:33 PM
I recently dealt with hamilton Audi for my wifes new car, i had a horrible experience first time round 2 years ago and didnt purchase anything, There is a new sales manager in and he is right into his performance cars. I dealt with him directly then was passed over to scott to finish off the deal. i was mega impressed with the service and they kept on at me to buy my RS3 for stock. I would maybe give them a chance. Harry is the sales manager
stage 2 8p 445BHP 518lb ft
Posted 02 September 2017 - 08:34 AM
I've now had a good experience with Gordon Rough at Aberdeen Audi and would certainly recommend him. He was enthusiastic without being pushy and obviously enjoys selling the product. I'm now looking forward to an RS3 arriving in March.
Posted 26 September 2017 - 12:27 PM
Not thought of traveling a bit?. Collected mine 120 miles from my home through the '' Audi " approved system. A few new ones on Auto trader now inc Saloon's.
Posted 01 October 2017 - 07:48 PM
Yip, agree with you on the Lookers group........waste of time.
3 times i have been in there (Edinburgh) over the past 2 months to enquire about S/B & Saloon.....not 1 person has asked for ANY contact details.
So I've now missed the demo cars and no one in sales knows when a RS3 Saloon will next be available.....shocking service.
I'm spending my ££'s elswhere........
Posted 18 February 2018 - 02:55 PM
Posted 18 February 2018 - 03:06 PM
I ended up spending my £££ at Tetbury Audi - will have a nice 350+ mile run in the car home Did the same last time with Crawley Audi and saved myself over £7.5k on Glasgow Audi's best offer...
Posted 18 February 2018 - 06:31 PM
Hard hard work to be honest, no interest in you as a customer, or in keeping you interested as a future loyal customer.
Almost like an Automated sale in some ways.
Not the experience buying a new car should be in my opinion.
I find arrogance is rife among some dealerships almost like they don’t care if you buy the car or not.........
A change be coming soon............
Posted 12 March 2018 - 09:47 PM
As above, I dealt with Gordon Rough throughout the sale and he has been great. He patiently answered my questions and did exactly as he said he would do. The car was ordered in good time for an 18 plate delivery but was hanging around for only a couple of weeks.
I asked for the car to be left uncleaned, without plates and it was. All in all a good experience and one that I would gladly repeat.