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#1
Callum66

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Apologies for the essay / rant. What is it with dealers?
I'm fairly interested in a FL RS3 with no trade-in & finance not essential. Never owned an Audi before. Been to two dealers today.
The first was going to give me a quick run in a second-hand RS3 until HE asked about the discount to get the deal done. When I told him what I wanted he scurried off to his manager and came back to say not a penny was available. This was not totally unexpected but then no offer of the test drive as he obviously thought that was the end of it. Told me I should try elsewhere as he knew discounts were available.
The next was Perth Audi. I arrived, to be met at the door by an overconfident lad that must be on BMW's payroll. Apparently he is not going to have a new RS3 available "for at least a year". I asked the question twice as I couldn't believe what I was hearing. I was offered a new TTRS as an alternative. No asking for details, no interest in the spec of the car I want, just no interest in general. Is this what I can expect when I'm considering spending circa £53k?
Any thoughts?

#2
Comfortably Numb

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I wouldn't say your experience is entirely typical of the Audi sales process. Normally they treat you quite well until you've actually parted with your cash then proceed to treat you like a complete cnt.

#3
red14

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Try Glasgow Audi, you could wander about that place for years before being looked after. Then you'd have to convince them to sell you a car of course. Avoid!. That said, try Aylesbury Audi ask for Raheel. He sold me a Q3 recently. Yup, distance is no object.


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#4
Callum66

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I wouldn't say your experience is entirely typical of the Audi sales process. Normally they treat you quite well until you've actually parted with your cash then proceed to treat you like a complete cnt.


LOL, obviously they are making a living too easily. I'm not that worried about aftersales as all of my servicing will be done by an independent.

#5
Callum66

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Try Glasgow Audi, you could wander about that place for years before being looked after. Then you'd have to convince them to sell you a car of course. Avoid!. That said, try Aylesbury Audi ask for Raheel. He sold me a Q3 recently. Yup, distance is no object.
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Many thanks. Glasgow Audi is part of the Lookers Group so they will have the same policies as Ayr, Edinburgh, Hamilton & Stirling. Like you, I have no problem in going south. It would just have been more convenient to find one in the north.

#6
Comfortably Numb

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I've dealt with quite a few Audi dealers and from a sales perspective East Kent were good (part of Inchcape) and also Huntingdon (part of Vindus Group).

Edited by Comfortably Numb, 05 August 2017 - 12:23 PM.


#7
stevo_123uk

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I recently dealt with hamilton Audi for my wifes new car, i had a horrible experience first time round 2 years ago and didnt purchase anything, There is a new sales manager in and he is right into his performance cars. I dealt with him directly then was passed over to scott to finish off the deal. i was mega impressed with the service and they kept on at me to buy my RS3 for stock. I would maybe give them a chance. Harry is the sales manager


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#8
Callum66

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Thanks for your post above and hopefully it will help someone out. What you say has hit the nail on the head. It's often just down to the initial response of the individuals and their enthusiasm or lack of it.

I've now had a good experience with Gordon Rough at Aberdeen Audi and would certainly recommend him. He was enthusiastic without being pushy and obviously enjoys selling the product. I'm now looking forward to an RS3 arriving in March.




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