I have been helping a friend try to find a VW Golf Clubsport S (recently moved back from NYC so clueless about how things work over here). This is a premium vw product and a special car too. The arrogance, contempt and laissez faire attitude of EVERY SINGLE VW dealer we have spoken to has put me off ever buying any Volkswagen and he too has come to this conclusion.
No finance, no P/X cash purchase you would have thought dealers would be keen to do business. One dealer even told him if he took a deposit over the phone then it was binding despite not seeing the car and what is also a clear breach of the distance selling regulations (clearly they back tracked when told what they were saying was in breach of the law) Crewe VW you are named and shamed.
If the sales service is that bad imagine what servicing is like.
Shivers are going down my spine now for T800!
This is why today the friend I have been helping put down a deposit on a 981 Cayman S.
Nice one VW. Lesson learnt I will stick to your big brother even if Audi leave a lot to be desired.
Edited by coxeterj, 04 August 2017 - 06:56 PM.